Booking lessons

Lessons must be booked in advance. To enable you to do this, we accept a post-dated cheque which we ask you to hand in to the teacher during the last two weeks of the previous term.

To make our administration easier, please write the following on the back of your cheque:

• your swimmers’ names
• your phone number
• the day of the week, venue and time of the session you are rebooking

Terms & Conditions, and Matters of Importance

1. If a parent wishes to withdraw their child during the first week of the term, Aquarius is willing to reimburse half of that term’s fees. If medical reasons (supported by a doctor’s note) mean that a child needs to take a minimum of 6 weeks off, half of that term’s fees can be reimbursed. If medical reasons supported by a doctor's note mean a child needs to take a whole term off, we can 'hold' a space for the following term. However, we need to be notified before the start of the term if the place is to be taken up again.
2. So that swimmers can be found a suitable class and venue, Aquarius offers new pupils a tryout lesson — if they are not completely happy they do not pay for the lesson. Aquarius will then offer a second tryout lesson at another venue.
3. When a swimmer is not under the direct supervision of an instructor in the pool, that swimmer is the responsibility of the parent or guardian.
4. All spectators and any 'spare' children not being taught must remain within the pool spectator area. Children playing outside in the grounds of the facilities that are used by Aquarius are the responsibility of parents and guardians and must be supervised at all times.
5. Aquarius has a code of conduct that all swimmers and parents must abide by: respect and courteous behaviour are expected at all times towards each other, the teachers, other personnel and spectators who attend classes or who watch classes.
6. Pupils whose behaviour falls below an acceptable standard will be excluded.
7. Lost property is always left at the venue by teachers so that parents may return quickly to retrieve any missing items. We do not take items home with us, unless we consider them to be valuable. In these cases, please phone us.
8. Food and drink are not permitted around the pool area. Spectators must take food wrappers, empty drink bottles etc away with them.
9. Changing rooms — when changing, all children must be supervised by parents or guardians. If parents are leaving children unsupervised, or wish to leave older swimmers on their own, please let the teacher in charge of the session know at the start of the term.
10. Attendance is recorded every week by the teacher in charge of the class.
11. We do not like swimmers to wait outside the venue for collection by parents and guardians. We prefer swimmers of all ages to be collected from inside the premises.
12. Please let the teacher in charge know if you are likely to be delayed getting back to collect a swimmer. If there is a really important reason why you cannot get back in time for a swimmer, please let us know on one of our main phone numbers, and we will contact the teacher in charge by mobile.

^ back to top